Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 2024

Introduction

TourCrow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our site or use our services.

Information We Collect

Personal Information

Name, email address, phone number
Passport information and travel documents
Billing and payment information
Travel preferences and special requirements
Emergency contact information

Automatically Collected Information

IP address and geolocation data
Browser type and operating system
Pages viewed and time spent on our website
Referring website and search terms used
Device information and mobile identifiers

How We Use Your Information

Service Provision

Process bookings and reservations
Arrange travel services and accommodations
Handle payments and financial transactions
Provide customer support

Communication

Send booking confirmations and updates
Share travel information and alerts
Marketing communications (with consent)
Respond to inquiries and requests

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Measures

• SSL encryption for data transmission
• Secure payment processing
• Regular security audits
• Access controls and authentication

Organizational Measures

• Staff training on data protection
• Limited access to personal data
• Data retention policies
• Incident response procedures

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

Cookie Type	Purpose	Duration
Essential	Website functionality and security	Session
Analytics	Website performance and usage analysis	2 years
Marketing	Personalized advertising	1 year

Your Privacy Rights

Access

Request access to your personal data

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Portability

Receive your data in a portable format

Opt-out

Unsubscribe from marketing communications

Object

Object to certain data processing activities

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@tourcrow.com

Phone: +91 98765 43210

Address: 123 Travel Street, Tourism District, Mumbai, Maharashtra 400001, India